Streamlining Renault Group's dealer communications
Challenge
Renault Group work with an old legacy website and complex process in place to communicate with their dealer network.
Solution
Working with the head office team in France we are transforming Renault Group’s internal communications website, developing a robust communications strategy and training all Renault UK teams to use the singular platform for dealer communications.
Solution
Working with the head office team in France we are transforming Renault Group’s internal communications website, developing a robust communications strategy and training all Renault UK teams to use the singular platform for dealer communications.
Results
Year one: Working with the senior leadership team we have developed a video first communication strategy allowing for more timely and personal communications from head office to the dealer network. Feedback from the dealers has been overwhelmingly positive and views of the monthly broadcasts have tripled following implementation of the new strategy.